At Kostüm, we have the utmost respect for your privacy and take responsibility for protecting your personal information and keeping it safe. This policy details how your “Personally Identifiable Information” (PII) is being used online, and outlines how we collect, use, protect or otherwise handle your PII in accordance with our website.
What personal information do we collect from people who visit our website, blog or facebook or instagram pages?
The information we collect comes from your order, subscribe to our email, blog or newsletter or when you register on our site. When appropriate, your name, email address, shipping and/or billing address, phone number, credit card information or other details to assist you with your online experience. This information is encrypted using a Secure Sockets Layer (SSL) before it is transmitted over a web server.
We also collect information on your IP address, browser type and refer URL data. This data helps us prevent hacking attempts, informs us of what web browsers and operating systems are being used, and finding out where visitors are coming from, to improve our marketing.
How do we use your information?
We use the information collected to process and fill your order. We DO NOT sell or redistribute your information to anyone.
Email marketing (if applicable): With your permission, we may send you emails about our store, promotions, new products or other updates. You may respond to a survey or marketing communication, surf our site or use site features:
- To process transactions quickly.
- To send periodic emails regarding your order or other products or services.
By using this site, you represent that you are at least 18 years of age.
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order and arrange for delivery, we imply that you consent to our collecting it and using it for that specific reason only.
Can I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure at anytime, by contacting us at hello@kostümonpiedmont.com, mailing us at 4020 Piedmont Avenue, Oakland, CA 94611 or calling us at 510-654-1718.
Security and how do we protect visitor information?
We take reasonable precautions, in order to make your experience on our site as safe as possible. This includes regularly scanning for security flaws and vulnerabilities, and following industry best practices to make sure your information is not lost, misused, accessed, disclosed, altered or destroyed.
All transactions are processed through a direct payment gateway which adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like VISA, Mastercard, American Express and Discover. No credit card data is stored. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. and implement additional, generally accepted industry standards.
Do we use “cookies?”
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize, capture and remember certain information. You can choose to opt-out of cookies, by having your computer warn you each time a cookie is being sent. This will not disrupt the ordering process.
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business or serving our users, so long as those parties agree to keep this information confidential.
When you click on links on our site, you may be directed away from our site. We are not responsible for the privacy practices of other sites and suggest you read their privacy statements, as well.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.